We are seeking to fill a position for an experienced Casual Medical Receptionist (MUST HAVE AT LEAST 2 YEARS GP EXPERIENCE) to compliment our excellent Reception and Nursing team at our busy modern general practice based in central Cleveland. No guarantee of hours.
The successful applicant must be
- Flexible and willing to cover additional hours if required including school holidays, Saturdays and sick leave
- able to start early or finish late
- able to work some Saturdays
- able to work in a team and/or autonomously
- able to follow direction
- enthusiastic, empathetic and have dedication to the role
- be able to multi-task and juggle many balls in the air at once
- be a thoughtful and conscientious team player
- ESSENTIAL: A minimum of 2 years experience in a general practice
The role will include the following
- Meeting and greeting patients and visitors
- Assist in the co-ordination of the smooth flow of patients and visitors
- Communicate with patients, visitors and other staff by verbal and electronic methods
- Ensure the practice is clean and tidy to maximise comfort
- Convey a caring attitude by empathising and comforting patients
- Appointment making
- General reception duties
- Billing and receipting patients
The successful applicant will be able to demonstrate
- Strong communication skills
- Knowledge and experience with Best Practice Software, Microsoft Office (including Outlook Express)
- Knowledge and understanding of the MBS item numbers
- Knowledge of the My Health Record Assisted Registration system
- Minimum 2 years general practice experience
- Outstanding time management skills
- Excellent organisational skills with great attention to detail
- Strong customer/patient service skills
- The ability to multi-task in a fast paced medical practice
- Professional and friendly face to face and telephone manner
To apply for this position, please email your CV to pm@pivotalhealth.com.au
It is important to note that it is a policy of the practice and condition of employment that employees do not see the doctors in the practice for health care.